Last updated: 1 November 2026
Contact
hello@rotavoo.pt (general) · support@rotavoo.pt (customers) · privacy@rotavoo.pt (personal data)
VAT
Exempt under article 53 of the Portuguese VAT Code (CIVA).
Complaints book
You can make a complaint in the electronic complaints book (Livro de Reclamações) at www.livroreclamacoes.pt, or write to support@rotavoo.pt.
Dispute resolution
If you're a consumer and we can't resolve a dispute, you can turn to CNIACC, the National Centre for Information and Arbitration of Consumer Disputes (www.cniacc.pt), or to the consumer arbitration centre for your area. More information on the Consumer Portal at www.consumidor.gov.pt.